Privacy Policy

1. Introduction

Sunrise Marine (“we”, “us”) respects your privacy. This policy explains what personal information we collect through sunrisemarine.in, how we use and protect it, and the choices you have. It applies to visitors and to anyone who contacts us or requests a quote.

2. Information we collect

We collect only what we need to respond to you and run the website:

• Information you give us — when you submit the enquiry/quote form: your name, email, phone/WhatsApp, country, the product or category of interest, and your message.
• Information collected automatically — your IP address, approximate location (city/country), browser and device type, and the pages you view, used for security, anti-spam and to understand how the site is used.
• Cookies and similar technologies — used for essential site function and, where enabled, analytics.

3. How we use your information

We use your information to respond to enquiries and prepare quotations, to arrange and document the supply and export of equipment, to operate, secure and improve the website, to prevent spam and fraudulent submissions, and to comply with legal and accounting obligations.

4. Legal basis

Where applicable law (such as the GDPR for visitors in the UK/EU) requires a legal basis, we rely on your consent when you submit an enquiry, on our legitimate interest in operating and securing our business and website, and on compliance with legal obligations.

5. Cookies & analytics

Essential cookies keep the site working. We may also use analytics (for example to count visits and see which products are popular). You can block or delete cookies in your browser settings; essential functions will still work. Analytics data is aggregated and not used to identify you personally.

6. How we share information

We do not sell your personal information. We share it only with trusted service providers who help us operate — for example website hosting, email delivery and logistics/freight partners needed to fulfil your enquiry — and where required by law or to protect our rights. Providers may process data only on our instructions.

7. International transfers

We are based in India and export worldwide, so your information is processed in India and may be shared with logistics partners in the destination country in order to fulfil an order. We take reasonable steps to protect it wherever it is processed.

8. Data retention

We keep enquiry and order information for as long as needed to serve you and to meet legal, tax and accounting requirements, after which it is deleted or anonymised. Server and security logs are kept for a limited period.

9. Security

We apply reasonable technical and organisational measures to protect your data, including access controls and spam/abuse filtering on our forms. No method of transmission over the internet is completely secure, but we work to safeguard the information you provide.

10. Your rights

Subject to applicable law, you may request access to the personal data we hold about you, ask us to correct or delete it, or object to certain processing. To make a request, contact us using the details below and we will respond within a reasonable time.

11. Children

This website and our products are intended for businesses and professionals. We do not knowingly collect personal information from children.

12. Third-party links

Our site may link to other websites. We are not responsible for their content or privacy practices; please review their policies.

13. Changes to this policy

We may update this policy from time to time. The current version is always published on this page with the “last updated” date above.

14. Contact us

For any privacy question or request, contact spare@sunrise-marine.com or +91 278 2560837. Sunrise Marine, Bhavnagar, Gujarat, India.